FREQUENTLY ASKED QUESTIONS

HOW DOES IT WORK?

Bottlegreen & Yellow offers a complementary chat after which you will be sent a link to a Style Questionnaire which is submitted at the time of making the payment and booking the consultation. Consultations are booked once the payment is received.

We then schedule a time to meet or connect virtually, it’s your preference. Prior to the consultation you will receive an inspirational mood board. After the consultation you will receive your style boards with links to shopping options.

IS THE SERVICE ONLY AVAILABLE IN PERSON?

No. Bottlegreen & Yellow can offer all its services in-person or virtually. Please note that currently in person consultations can only be arranged if you are based in and around the Australian Capital Territory, Australia.

WHAT DOES A VIRTUAL LET’S GO SHOPPING CONSULTATION INVOLVE?

After the complementary chat, you will be sent a link to a Style Questionnaire which is submitted at the time of making the payment and booking the consultation. Consultations are booked once the payment is received. After submitting the Style Questionnaire Bottlegreen & Yellow will create a personal mood board for you. Based on your feedback to the mood bord Bottlegreen & Yellow will give you curated picks and shopping links to help with your virtual shopping trip consultation.

HOW WILL THE STYLIST KNOW WHAT I LOOK LIKE?

It’s up to you. When you complete the Styling Questionnaire you will have the option to upload some pictures of yourself. Or if you are comfortable to do so you may provide Bottlegreen & Yellow with a link/s to your preferred social media platform and place or highlight current photos of you.

CAN BOTTLEGREEN & YELLOW PROVIDE ME WITH SERVICES ON A REGULAR BASIS?

Yes. Bottlegreen & Yellow aims to stay in touch with all its clients. If you want to secure Bottlegreen & Yellow’s styling services including personalised shopping services on an ongoing basis this can be discussed at any time.

HOW DO I SUBSCRIBE TO THE BOTTLEGREEN & YELLOW NEWSLETTER AND BLOG

You can subscribe to the Bottlegreen & Yellow blog from the website. As a Bottlegreen & Yellow client you are automatically added to the newsletter mailing list. You can of course unsubscribe from these services at any time by clicking the unsubscribe link.

DO YOU OFFER GIFT CERTIFICATES?

Yes. This link will take you to the GIFT CERTIFICATE options.

DO YOU OFFER GROUP CONSULTATIONS?

Yes, this can be arranged on request. CONTACT me with your details and I will be in touch.

I CAN’T MAKE MY CONSULTATION. WHAT DO I DO?

If for whatever reason you cannot make a consultation and need to cancel your booking, we will be happy to help you find a more suitable time.

If you do need to cancel, we ask that you please let us know 48 hours prior to the scheduled consultation and we will refund your fee paid.

Please note: A cancellation made less than 48 hours prior to or on the day of the scheduled consultation, that is not rescheduled will incur an admin fee equivalent to 50% of the initial consultation fee.

PAYMENT TERMS

Payment is made by bank transfer when you submit your Styling Questionnaire. Your consultation will be scheduled after the payment is received.

Bank Details:
Account: Bottlegreen and Yellow
BSB: 082-906
Number: 758867978

You can book a consultation by completing and submitting the Styling Questionnaire. The link to the Styling Questionnaire is sent after the chat.

Once we have received confirmation of your payment, we will contact you to arrange a time that suits for your consultation.

SIMPLIFY YOUR WARDROBE PACKAGE

Package cost $325. Additional hours spent will be billed at $250 per hour.

STYLING ACCESSORIES PACKAGE

Package cost $250. Additional hours spent will be billed at $250 per hour

CREATING YOUR SIGNATURESTYLE PACKAGE

Package cost $400. Additional hours spent will be billed at $250 per hour.

LET’S GO SHOPPING PACKAGE

Package cost $665. Shopping trip is subject to COVID restrictions. Please note that currently, in person consultations can only be arranged if you are based in and around the Australian Capital Territory, Australia.

Additional hours spent will be billed at $250 per hour

WHAT IS YOUR RELATIONSHIP WITH THE PARTNERS ON THE WEBSITE?

Bottlegreen & Yellow does not have a commercial relationship with the firms shown as Partners on this website. Bottlegreen & Yellow recommends them as quality suppliers.

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